Privacy Policy

This ‘Privacy Policy’ is regarding the collection and use of your personal information on this website.

We suggest you read this page carefully for transparency and a better understanding of our work. This shall allow you to stay clear about how we use your personal data and what we do after you are no longer connected with us through our services.

The purpose and use of data collected

We collect user data for the following purposes:

  • Contact clients or users in any case of urgency
  • Improve our customer services
  • Fix technical problems
  • Process queries
  • Conduct market research surveys

Apart from this, orbi-setup.online uses this information for security, authentication, archiving, and backup processes. This data helps us provide in-depth knowledge of the services we offer along with sending updates.

We protect our customer information by keeping it confidential and password-protected Excel database. One can restrict receiving marketing emails by contacting a technician at our website or by email at hello@orbi-setup.online

Cookies

This website can collect and use information with the help of web beacons, cookies, and other tracking technologies. Cookies are known as small text files that automatically get stored on your device when you visit any Site. Generally, the website uses cookies to know how many users visit it again and to increase continued user visits.

Diagnostic Tools and Remote Access

1 orbi-setup.online uses online diagnostic tools that may collect a wide variety of useful information about the state of a client’s computer system and applications. This information is communicated to orbi-setup.online using security technologies over the Internet. orbi-setup.online analyzes this information to help diagnose and solve end-user problems. The worldsearch.us diagnostic application is not designed to collect sensitive information.
2 orbi-setup.online technicians may need clients to authorize remote access support. Clients that authorize remote access support give technicians permission to take control of their computer/system. This allows orbi-setup.online technicians to diagnose and correct problems remotely. orbi-setup.online technicians are trained in the use of this software and we take steps to limit access to confidential or sensitive information stored on user computers and/or networks.

The information and e-mails the Site may send you

1. E-mail and information
When you use this Site or any of its services, the Site may use your information to send e-mails or push notifications to your device. The Company sends messages to its clients via e-mail regarding its services, new improvements, a notice of scheduled services, etc. Our clients may opt out of receiving this information by notifying us at hello@orbi-setup.online.
2. Other service-related announcements
If necessary, the Site/Company will send you announcements or notifications (for example notifications of certain suspended services due to system maintenance). You may not be able to unsubscribe from these service-related non-promotional notifications.

Contact Information

If you have any queries about this Privacy Policy, feel free to contact our Privacy Officer by sending an email at hello@orbi-setup.online